Terms of Service

Company Information

Beijing Ninety-Nine Products Technology Co., Ltd.

Company Name
Beijing Ninety-Nine Products Technology Co., Ltd.
Company's Address
No. 13, Gulou South Street, Miyun District, Beijing
Owner
Li Huijuan
Customer Service Hours
24/7 (24 hours a day, 7 days a week)
Brand Ownership
Vyreluna™ is owned and operated by Beijing Ninety-Nine Products Technology Co., Ltd.
Terms of Service

Overview

Welcome to Vyreluna™. Throughout these Terms, “we,” “us,” and “our” refer to Vyreluna™. Vyreluna™ operates this website and store, together with the information, content, functions, tools, products, and services made available through it, collectively referred to as the “Services.” Shopify powers the store and enables us to provide these Services.

These Terms of Service, together with the policies referenced in them, explain the rights and responsibilities that apply when you access or use the Services.

Please review these Terms carefully. They contain important information concerning your legal rights, including warranty disclaimers and limitations of liability.

By visiting, accessing, interacting with, or otherwise using the Services, you agree to these Terms of Service and our Privacy Policy. If you do not accept these Terms or our Privacy Policy, you should not access or use the Services.

01

Access and Account

By accepting these Terms, you confirm that you have reached the age of majority in your state or province of residence and that you have consented to allow any minor dependents under your care to use the Services through devices you own, purchase, or manage.

When browsing our store, accessing the Services, or purchasing products or services, you may be required to provide information including your email address, billing details, payment information, and shipping details. You confirm that all information supplied by you is accurate, current, and complete and that you have the necessary rights to provide it.

You are responsible for protecting your account credentials and for all activity conducted through your account. Your account may not be sold, transferred, assigned, or licensed to another person.

02

Our Products

We make reasonable efforts to present our products and services accurately in our online store. Product colors and appearance, however, may vary depending on the device, display settings, configuration, or screen used to view them.

We do not guarantee that the appearance or quality of a product or service purchased through the store will exactly match its digital representation or meet every expectation.

Product descriptions may be revised at any time without prior notice at our discretion. We may discontinue products or limit quantities available to particular individuals, regions, jurisdictions, or geographic locations on a case-by-case basis.

03

Orders

Submitting an order constitutes an offer to purchase. Vyreluna™ may accept or decline an order at its discretion. An order is considered accepted only after Vyreluna™ confirms acceptance and payment has been received and processed.

Please review your order carefully before submitting it because cancellation requests may not always be accommodated after an order has been accepted.

If an order is declined, changed, or cancelled, we may attempt to contact you using the email address, billing address, or phone number supplied when the order was placed.

Returns and exchanges are handled only in accordance with our Refund Policy.

You confirm that purchases made through the Services are intended for personal or household use and not for commercial resale or export.

04

Prices and Billing

Prices, promotional offers, and discounts may change without advance notice. The price applied to your purchase will be the price in effect when the order is placed and will appear in the order confirmation email.

Unless specifically stated otherwise, displayed prices exclude taxes, shipping charges, handling fees, customs fees, and import charges.

Prices displayed in our online store may differ from those offered by physical retailers, third-party stores, or other online sellers. Promotions may also be governed by separate terms. If promotional terms conflict with these Terms, the applicable promotion terms will control.

You agree to provide complete, accurate, and current payment, purchase, and account information and to update information such as your email address, card number, and card expiration date when necessary for us to complete transactions and contact you.

You confirm that any credit card information you provide is accurate and complete, that you are authorized to use the card, that charges will be honored by the card issuer, and that you will pay all applicable product prices, shipping charges, handling costs, and taxes.

05

Shipping and Delivery

We are not responsible for shipping or delivery delays. Any delivery timeframe shown is an estimate and is not guaranteed.

Vyreluna™ is not responsible for delays caused by carriers, customs processing, or circumstances outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

06

Intellectual Property

The Services, including trademarks, brand elements, text, displays, photographs, images, graphics, product reviews, videos, audio, designs, selections, and arrangements, are owned by Vyreluna™, its affiliates, or its licensors and are protected by applicable U.S. and international patent, copyright, and intellectual property laws.

These Terms allow you to use the Services only for personal, non-commercial purposes. Without our prior written permission, you may not reproduce, modify, distribute, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials contained in the Services.

Except where expressly stated, these Terms do not grant you a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Vyreluna™, Shopify, or any third party.

Unauthorized use of the Services may violate federal or state intellectual property laws. All rights not expressly granted remain reserved by Vyreluna™.

Vyreluna™ names, logos, product names, service names, designs, and slogans are trademarks of Vyreluna™ or its affiliates or licensors and may not be used without prior written permission. Shopify names, logos, products, services, designs, and slogans are trademarks of Shopify. Other names, logos, designs, products, services, and slogans appearing through the Services remain the property of their respective owners.

07

Optional Tools

The Services may provide access to tools operated by third parties. We do not monitor or control these third-party tools and have no input into their operation.

Such tools are provided on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsement. We accept no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools is entirely at your own discretion and risk. You should review and accept the terms established by the relevant third-party provider before using those tools.

Any future features, tools, or resources introduced through the Services will also form part of the Services and will be subject to these Terms.

08

Third-Party Links

The Services may include third-party materials, embedded functionality, or hyperlinks leading to websites operated by third parties.

We are not responsible for reviewing or evaluating the accuracy, content, or reliability of third-party websites or materials. If you leave the Services to access third-party content, you do so at your own risk.

We are not responsible for harm or damage connected with your access to third-party websites or your purchase or use of third-party products, services, resources, or content.

Before entering into a transaction with a third party, you should carefully review its policies and practices. Questions, concerns, complaints, or claims involving third-party products or services should be directed to the applicable third party.

09

Relationship with Shopify

[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]

Vyreluna™ is powered by Shopify, which enables us to make the Services available to you. However, purchases and sales made through our store are transactions directly between you and Vyreluna™.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Vyreluna™, including injury, damage, or loss arising from products or services you purchase.

You expressly release Shopify and its affiliates from claims, liabilities, and damages arising from or connected with your purchases and transactions with Vyreluna™.

10

Privacy Policy

Personal information collected through the Services is governed by our Privacy Policy, available on the Privacy Policy page. Certain personal information may also be governed by Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed these privacy policies.

Because Shopify hosts the Services, Shopify collects and processes personal information relating to your access to and use of the Services for purposes of providing and improving those Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other third parties, including parties located outside the country where you live, when required to provide the Services.

Please review our Privacy Policy for additional information on how Vyreluna™, Shopify, and our partners use personal information.

11

Feedback

If you submit, post, upload, email, or otherwise provide ideas, suggestions, reviews, proposals, plans, feedback, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to reproduce, use, modify, publish, distribute, and display that Feedback through any medium and for any purpose, including commercial purposes.

These rights may be used to operate, provide, review, improve, enhance, and promote the Services and to exercise our rights and responsibilities under these Terms.

You represent that you own or possess all necessary rights to your Feedback, that you have disclosed any compensation or incentives associated with it, and that your Feedback complies with these Terms.

We have no obligation to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.

We may monitor, modify, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, pornographic, otherwise objectionable, or in violation of intellectual property rights or these Terms.

Your Feedback must not violate the copyright, trademark, privacy, personality, proprietary, or other rights of a third party. Feedback must not contain unlawful, abusive, defamatory, or obscene content, computer viruses, or other malware that could affect the Services or a related website.

You may not use a false email address, impersonate another person, or misrepresent the origin of Feedback. You remain responsible for the Feedback you submit and for its accuracy. We do not assume responsibility or liability for Feedback submitted by you or another third party.

12

Errors, Inaccuracies and Omissions

From time to time, information appearing through the Services may contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, offers, shipping costs, transit times, or availability.

We reserve the right to correct errors, inaccuracies, and omissions, update or modify information, and cancel orders when information is inaccurate, at any time and without advance notice, including after an order has been submitted.

13

Prohibited Uses

The Services may be accessed and used only for lawful purposes. You may not use the Services directly or indirectly:

  • For unlawful or malicious purposes.
  • To violate international, federal, provincial, state, or local laws, rules, regulations, or ordinances.
  • To infringe our intellectual property rights or those of another party.
  • To harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or another person.
  • To transmit false or misleading information.
  • To knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms.
  • To distribute unsolicited advertising or promotional material, including spam, junk mail, chain letters, or similar solicitations.
  • To impersonate or attempt to impersonate another person or entity.
  • To engage in conduct that restricts or interferes with another person's use or enjoyment of the Services or that may harm Vyreluna™, Shopify, users of the Services, or expose them to liability.

You also agree not to upload or transmit malicious code or viruses; reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; collect or track another person's personal information; spam, phish, pharm, pretext, spider, crawl, or scrape; or interfere with or bypass security features of the Services, related websites, other websites, or the Internet.

We may suspend, disable, or terminate your account without notice if we determine that you have violated these Terms.

14

Termination

We may terminate this agreement or your access to all or part of the Services at any time and at our discretion without notice. You remain responsible for all amounts owed through the date termination takes effect.

Following termination, provisions concerning Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions intended by their nature to survive will remain effective.

15

Disclaimer of Warranties

Information made available through the Services is provided for general informational purposes. We do not warrant its accuracy, completeness, or usefulness. Any reliance on this information is at your own risk.

We disclaim responsibility or liability arising from reliance placed on these materials by you, another visitor to the Services, or any person who becomes aware of their contents.

EXCEPT WHERE EXPRESSLY STATED BY VYRELUNA™, THE SERVICES AND ALL PRODUCTS MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT REPRESENT OR WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR PROHIBIT CERTAIN WARRANTY DISCLAIMERS, SO PARTS OF THIS DISCLAIMER MAY NOT APPLY TO YOU.

16

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VYRELUNA™, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGE OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING UNDER CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM YOUR USE OF THE SERVICES OR PRODUCTS ACQUIRED THROUGH THE SERVICES.

THIS LIMITATION ALSO APPLIES TO CLAIMS ARISING FROM ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN WHERE THE POSSIBILITY OF SUCH DAMAGE HAS BEEN ADVISED.

17

Indemnification

You agree to indemnify, defend, and hold harmless Vyreluna™, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against losses, damages, liabilities, claims, and reasonable attorneys’ fees payable to third parties arising from:

  • Your breach of these Terms or documents incorporated into them.
  • Your violation of applicable law or third-party rights.
  • Your access to or use of the Services.

We will notify you of an indemnifiable claim. Failure to provide prompt notice will not release you from your obligations unless the delay materially prejudices you.

We may control the defense and settlement of a claim at your expense, including selection of counsel, but we will not settle a claim that imposes non-monetary obligations on you without your consent, which may not be unreasonably withheld. You agree to cooperate with the defense of indemnified claims, including providing relevant documents.

18

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will remain enforceable to the maximum extent permitted by law.

Any unenforceable portion will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

19

Waiver; Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted through the site or relating to the Services constitute the entire agreement and understanding between you and us regarding your use of the Services.

They supersede prior or contemporaneous agreements, communications, and proposals, whether written or oral, including previous versions of the Terms of Service.

Ambiguities in the interpretation of these Terms will not be interpreted against the party that drafted them.

20

Assignment

You may not delegate, transfer, or assign these Terms or any rights or obligations arising under them without our prior written consent. Any attempted assignment without such consent will be void.

We may transfer, assign, or delegate these Terms and our rights and responsibilities without obtaining your consent or providing advance notice.

21

Governing Law

These Terms of Service and any separate agreements through which we provide the Services will be governed by and interpreted in accordance with the federal and state or territorial courts in the jurisdiction where Vyreluna™ is headquartered.

You and Vyreluna™ consent to venue and personal jurisdiction in those courts.

22

Headings

Section headings appear only for convenience and do not limit, modify, or otherwise affect the meaning or interpretation of these Terms.

23

Changes to Terms of Service

The latest version of these Terms of Service may be reviewed on this page at any time.

We reserve the right, at our discretion, to revise, update, or replace any portion of these Terms by publishing changes through the website.

You are responsible for reviewing the website periodically for updates. Material changes will be communicated in accordance with applicable law and will become effective on the date stated in the applicable notice.

Continuing to access or use the Services after changes to these Terms are posted constitutes acceptance of those changes.

24

Contact Information

Questions concerning these Terms of Service should be sent to:

Company Email:
service@vyreluna.com

Company Name:
Beijing Ninety-Nine Products Technology Co., Ltd.

Company's Address:
No. 13, Gulou South Street, Miyun District, Beijing

Phone:
+86 17456852720